Privacy

Data Collection and Usage

At Total Security Solutions, we are committed to protecting the privacy of our users. To deliver our services effectively, we collect various types of data including personal information such as names, addresses, contact details, and payment information, as well as technical data such as IP addresses and browser types. This data is collected to tailor our services to your needs and to enhance your experience on our website. We ensure that all data collected is processed in compliance with the General Data Protection Regulation (GDPR) applicable in the United Kingdom. We use this information primarily to manage your accounts, process transactions, and send necessary communications. We may also use your data for analytical purposes, including monitoring system usage and improving our services.

We assure you that your personal data will not be sold to third parties. However, in specific circumstances, we may share information with trusted third parties who help us operate our website, conduct our business, or serve our users. We ensure that these parties adhere to strict data protection policies. You have the right to request access to your data, rectify inaccuracies, or request deletion where applicable. For any inquiries about your data privacy, you can contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us recognize repeat visitors, remember preferences, and compile aggregate data about site traffic and interaction. We may use both session cookies and persistent cookies to optimize your interactions on our site. Users have the option to disable cookies through their browser settings, although this may affect the functionality of our website.

We use third-party services to understand the behavior of users on our site, but these services are prohibited from using the information we provide for any purpose other than to assist us. We strictly adhere to legal requirements, and our use of cookies complies with the Privacy and Electronic Communications Regulations (PECR) guidelines. For a comprehensive understanding of our cookies usage, users are encouraged to review our detailed cookie policy or contact us with questions regarding cookies or related technologies.

Data Security

Protecting your data is of utmost importance to Total Security Solutions. We use robust security measures to safeguard against the unauthorized access, alteration, disclosure, or destruction of your personal information. Our security practices include regular security audits, encryption of sensitive data, and secure network setups, all in adherence to industry best practices.

We train our staff on data protection and require our third-party partners to uphold similar security standards. While we strive to protect personal information, users acknowledge that no data transmission over the Internet is completely secure, and we cannot ensure the security of any information transmitted to or from our site. In the unlikely event of a data breach, we are committed to notifying affected users and authorities promptly, as required by UK law.

Children's Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children without verified parental consent. If we become aware that we have collected personal data from a child without such consent, we will take steps to delete the information as soon as possible. Parents or guardians who believe that their child may have provided us with personal information should contact us immediately to request its removal.