Introduction
This Privacy Policy explains how Total Security Solutions (operating under the domain total-sec.co.uk) collects, uses, and protects your information when you visit our website. We are committed to transparency and compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you visit our website, we automatically collect certain information through standard web technologies. We do not require you to register, create an account, or provide any personal information voluntarily. The data collected includes:
- IP address and approximate location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referral source (e.g., search engine or link)
- Standard server log data
How We Use Information
The information collected is used solely for the following purposes:
- To understand how visitors interact with our website
- To improve website performance and user experience
- To ensure the website functions correctly
- To generate anonymous statistical reports
We do not use this data to identify individuals, sell personal information, or send unsolicited communications.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyse site traffic. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period).
These cookies do not store names, addresses, or other personally identifiable information. You can manage or disable cookies through your browser settings, though doing so may affect some website functionality.
Third-Party Services
We use third-party services to support our website operations. These include:
- Google Analytics: To collect anonymous traffic data and usage patterns. Google Analytics uses cookies to track visitor behaviour. Google’s privacy practices are governed by its own Privacy Policy.
- Advertising networks: We may display ads via third-party networks. These partners may use tracking technologies to serve relevant content, but they do not collect personally identifiable information from our site.
We do not share any personal data with these services, and they are contractually obligated not to use collected data for any purpose other than providing analytics or advertising services.
Data Security
We implement reasonable technical and organisational measures to protect the data we collect from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use industry-standard safeguards.
Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- The right to be informed about how your data is used
- The right to access any data we hold about you
- The right to request deletion of your data (where applicable)
- The right to object to processing
- The right to data portability
Since we do not collect or store personal data in a way that identifies individuals, most of these rights are not applicable. However, if you believe we have inadvertently collected identifiable information, please contact us using the details below.
Children's Privacy
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Brogan Thistlewood
Email: [email protected]
Address: 145 Hindley Street, Adelaide SA 5000, Australia
For complaints about data handling, you may also contact the UK Information Commissioner’s Office (ICO): ico.org.uk.
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